Thursday, August 26, 2010

the power of personal hospitality

Our San Diego TMM Team recently produced an exclusive corporate event at the private, fifty acre ranch of Duane Pillsbury and Joan Embery. Nationally known for her television appearances with animals, Joan has appeared on the Tonight Show with Johnny Carson and Jay Leno, Good Morning America, PM Magazine, The Home Show, Donahue, Hour Magazine, Entertainment Tonight, and many others. She has hosted two series, Animal Express and Animals of Africa, which have aired both in the United States and abroad, and the Baby Panda and Challenge to Wildlife specials for Public Broadcasting.



At the ranch, Joan raises Quarter horses, Miniature horses, Lippizans, Warmbloods, Clydesdales and Percherons, and her California State Grand Champion Brahman Bull, Bruiser. She also maintains an assortment of animals which travel with her on appearances.

Guests arrived at her home – recognizing the unique opportunity . . .but having no idea of the extraordinary hospitality awaiting them.  As they walked up to the front gates, Joan rode out on one of her prize horses  to greet them personally.  She then worked with her team of handlers to provide a very personal and up-close introduction to her menagerie. 

With pride and affection, Joan continued to educate and delight guests with a showcase of her animals – helping everyone appreciate the amazing traits of varied species.  From the tiniest armadillo to the elegant cheetah... Joan ensured an evening of magic.
As the sunset waned and the stars came out, Joan then accompanied guests to one of the barns where an elegant and sumptuous dinner was served. 





















What impressed me most this evening was the genuine hospitality of our hosts, the effort they made to ensure the comfort and enjoyment of their guests and the beauty of their ranch.  This evening reminded me of the “power of personal hospitality” – welcoming guests with genuine warmth and pride. It was an evening to remember!

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